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RCS (Rich Communication Services)

Deliver Rich, Branded & Interactive Messaging That Goes Beyond SMS

Modernize Your Enterprise Messaging with RCS

Rich Communication Services (RCS) is the next-generation upgrade to traditional SMS/MMS, offering app-like capabilities directly inside the user’s default messaging app – no downloads required. With RCS Business Messaging (RBM), enterprises can send verified, branded messages enriched with media, interactive buttons, and carousels, making every conversation more engaging and actionable.

At Vikalp Development, we help businesses roll out tailored RCS solutions to boost customer trust, increase interaction rates, and deliver measurable results across marketing, sales, customer service, and operations.

Key Benefits of Our RCS Enterprise Communication Services

Verified Brand Profiles
Display your logo, brand name, and verification badge to build instant trust.

Rich Media Messaging
Use images, videos, and large file transfers for appealing, informative communication.

Interactive Elements
Engage recipients with suggested replies, quick actions, and carousel navigation.

Analytics & Insights
Track delivery, open rates, clicks, and interactions for smarter campaigns.

Cross-Platform Reach
Native availability on Android and iOS 18+ via Google Messages and Apple Messages.

Security & Anti-Spam
Reduce fraud risk through verified senders and secure message delivery paths.

Our Proven RCS Implementation Process

Needs Analysis & Use Case Planning

Identify high-value journeys for marketing, customer service, or operations.

Brand Verification

Set up business profiles with carriers or RCS platforms to ensure authenticity.

Design & Content Creation

Prepare rich cards, carousels, and messaging flows tailored to your objectives.

Integration & Development

Connect RCS campaigns to your CRM, order management, or chatbots.

Testing Across Devices

Verify compatibility across carriers, devices, and operating systems.

Launch & Optimization

Deploy RCS campaigns, track analytics, and refine for higher ROI.

RCS Implementation

Why Choose Vikalp Development for RCS?

Your Partner in Transforming Mobile Messaging Into Business Results

End-to-End Expertise

From strategy to deployment, we ensure maximum impact.

Carrier & Platform Knowledge

Extensive experience with GSMA standards and Google Jibe integration.

Creative + Technical Blend

Engaging, branded designs built on robust technology.

Security & Compliance First

Verified sender setup and adherence to messaging regulations.

Data-Driven Decisions

Campaign optimization based on real-world performance data.

Future-Ready Solutions

RCS features designed to evolve with new device and OS capabilities.

Frequently Asked Questions (FAQ)

Yes – with the launch of iOS 18, RCS is now supported in Apple Messages, enabling rich, cross-platform communication.

RCS delivers interactive elements like carousels, buttons, high-res visuals, read receipts, and brand verification over IP, which is far beyond the plain text of SMS/MMS.

Yes – RCS supports verified business profiles, encryption in transit, and is evolving towards full end-to-end encryption implementation.

Costs vary by region and carrier and may be billed per message or per conversation session. We’ll recommend the most cost-efficient model for your needs.