Home > Industries > Automotive & Mobility

Digital Experiences for Dealers, OEMs, and Mobility Operators

Build vehicle catalogs, booking and service flows, connected‑car apps, fleet/EV solutions, and operations dashboards-with secure payments and DMS/telematics integrations.

Industry Overview

Car buyers, owners, and fleet operators expect seamless research, transparent pricing, frictionless booking and service, and connected experiences across web and mobile. OEMs and dealers must coordinate inventory, leads, test drives, financing, service schedules, warranties, and parts-while integrating with DMS/CRM/telematics and payments. Vikalp Development delivers portals and apps with role‑based access, real‑time data, and auditable workflows to improve lead‑to‑sale, service retention, and fleet utilization.

Focus areas:

  • Shopping & research: rich vehicle pages, comparisons, finance/EMI, and offers
  • Lead to sale: test‑drive/service bookings, callbacks, and financing workflows
  • Ownership: service schedules, warranties, recalls, and parts ordering
  • Connected vehicle & mobility: telematics, trips, driving scores, and alerts
  • Fleet & EV: dispatch, maintenance, charging/roaming, and billing

What We Build

Web Applications
  • OEM/dealer/D2C sites with catalogs, comparisons, configurators, and lead forms
  • Service portals for bookings, job cards, estimates, approvals, and invoices
  • Parts and accessories stores with fitment, inventory, and order tracking
  • Admin/ops consoles for content, pricing, offers, and reporting
Mobile & Apps
  • Native iOS/Android or Flutter/React Native consumer and owner apps
  • Connected‑car apps: lock/unlock, status, trip history, geofencing, alerts (where supported)
  • Driver/fleet apps: jobs, navigation, inspections, fuel/charge logs, ePOD
  • Offline modes for inspections, photos, and document capture
Platforms & Integrations
  • DMS/CRM/Lead systems for inventory, pricing, leads, and service history
  • Financing/loan partners for eligibility, offers, e‑KYC/e‑sign, and disbursals
  • Telematics/OBD/IoT for vehicle data, geolocation, and diagnostics
  • EV charging: CPO/eMSP/OCPI/OCPP integrations for roaming and billing
  • Payments: cards/wallets/UPI/netbanking, mandates, refunds; invoicing
  • Messaging: SMS/WhatsApp/email/push; customer support tools
Data, Analytics & Observability
  • Lead, funnel, and attribution dashboards; test‑drive and conversion metrics
  • Service KPIs: turnaround, parts fill rate, repeat rate, and NPS/CSAT
  • Fleet metrics: utilization, OTA/DTU, fuel/energy, and maintenance costs
  • Event logs for bookings, approvals, inspections, and audit trails
Security & Controls
  • RBAC for OEM, dealer, fleet, partners; SSO and MFA/OTP
  • Encryption in transit/at rest; device/session rules and key management
  • Consent capture, data minimization, and immutable audit logs

Sub‑Services We Offer

Automotive Website Design

Showcase vehicles, inventory, pricing, finance, test drives, service bookings, reviews, SEO, and fast, mobile experience.

Car/Bike Dealer Website Design

Live inventory, VIN/YMM search, clear pricing, finance, trade‑ins, reservations, test drives, service, and CRM integrations.

Service Booking & Workshop Management

Online bookings, reminders, service menus, job cards, parts, bay scheduling, invoices, payments, and customer updates.

Spare Parts & Accessories Online Store

YMM/VIN fitment, faceted search, product pages, bundles, loyalty, quick checkout, shipping, returns, and ERP/WMS integrations.

Ride/Taxi Booking App Development

Quick bookings, ETAs, upfront fares, live tracking, safety tools, payments, driver KYC, dispatch, and operations dashboards.

EV Charging Station Finder

Live station maps, filters, availability, route planning, pricing, session handoff, favorites, alerts, and reliability info.

Platforms & Tools We Work With

Mobile

iOS/Android, Flutter, React Native

Web

React/Next.js, Angular; Node.js/Java/.NET for services

Systems

DMS/CRM/lead systems; financing/insurance partners

Telematics/IoT

OBD devices, OEM APIs, GPS, CAN bus gateways

EV

OCPI/OCPP platforms, charger networks, roaming/billing

Payments/Comms

cards/wallets/UPI/netbanking; SMS/WhatsApp/email/push

Analytics/Observability

GA4 (web), product analytics, logging/monitoring

Our Delivery Approach

Design
vehicle PDP/compare, booking flows, ownership and fleet UX
Discover
buyer/owner/fleet journeys, inventory/data sources, KPIs
Integrate
DMS/CRM, telematics/EV, financing/insurance, payments, comms
Build
iterative sprints with CI/CD, device testing, and performance gates
Support
maintenance, updates, monitoring, and enhancements
Launch
readiness checks, observability, runbooks, training

Frequently Asked Questions (FAQs)

Native iOS/Android or Flutter/React Native for apps; modern web frameworks for portals; integrations with DMS/CRM, telematics, EV charging, and financing partners.

Where OEM APIs and permissions allow, we can integrate remote commands, status, trips, and alerts with appropriate security and audit controls.

Yes-eligibility checks, pre‑qual offers, e‑KYC/e‑sign, policy purchase/renewal, and claims initiation with partner integrations.

MVPs often ship in 8–12 weeks; multi‑system, multi‑app programs may span 16–24+ weeks depending on scope.

ERP/POS/OMS, courier aggregators, fraud prevention, analytics/CDP, and marketing automation tools.