Hotel Guest App Development
Build a hotel guest app that personalizes stays, streamlines on‑property services, and boosts ancillary revenue.
Years of Expertise
Clients Served
Project Delivered
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The On‑Property Experience Challenge
Guests expect convenience and control: mobile check‑in, digital keys, instant requests, clear menus, and real‑time updates-without long calls or queues. Disconnected systems slow teams and hurt satisfaction. Vikalp Development builds reliable, integrated guest apps that reduce friction, increase upsells, and elevate brand loyalty.
At Vikalp Development, we create elegant iOS/Android guest apps that handle check‑in, keys, service requests, dining, and messaging-so guests feel taken care of and teams operate efficiently.
Our Solutions for Hotels, Resorts & Groups
Mobile Check‑In, Checkout & Digital Keys
Pre‑arrival registration, ID/visa capture, payment holds, room readiness alerts, mobile keys where supported, late checkout and folio review.
Service Requests & Housekeeping
One‑tap requests (amenities, cleaning, maintenance), priority routing, SLAs, status tracking, and automated follow‑ups to close the loop.
Dining, Room Service & F&B Ordering
Restaurant discovery, menus with modifiers/allergens, table reservations, room service ordering, poolside/beach ordering, and charge‑to‑room.
Concierge, Activities & Upsells
Spa appointments, activities and tours, cabanas, early check‑in/late checkout upsells, upgrades, and curated city guides with maps.
Messaging, Alerts & Multilingual Support
Real‑time chat with staff, WhatsApp/SMS fallback, push notifications for offers and readiness, multilingual UI, and rich media support.
Integrations, Loyalty & Operations
PMS/CRS, POS, door locks, ticketing, spa, housekeeping, payments, loyalty (points/tiers), analytics dashboards, and role‑based controls.
Hotels, Resorts
Why Partner with Vikalp Development?
Guest satisfaction and ancillary revenue grow when everything works in one place. We build fast, intuitive guest apps that reduce front‑desk load, standardize service delivery, and turn moments into monetizable touchpoints-across single properties or global portfolios.
Frequently Asked Questions (FAQs)
xYes. We support pre‑arrival check‑in, payment holds, ID capture, and digital keys where lock providers and brand policies allow.
Absolutely. We connect with PMS/CRS, POS for F&B, spa/activities systems, and common lock vendors-plus payment gateways for charge‑to‑room and cards.
Guests submit requests in‑app; tickets route to the right team with SLAs, status updates, and completion confirmations to ensure accountability.
Yes. We enable targeted offers (upgrades, early check‑in, spa, dining), geotriggers, and loyalty personalization to boost ancillary revenue.
Most guest apps launch in 10-16 weeks depending on PMS/lock integrations, F&B scope, branding, and multi‑property configuration.