Service Booking & Workshop Management
Build an online service booking and workshop system that reduces calls, fills bays, and keeps customers updated.
Years of Expertise
Clients Served
Project Delivered
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The After‑Sales Challenge
Customers want easy scheduling, clear pricing, and timely updates. Workshops need clean calendars, job cards, parts control, and fewer no‑shows. We design simple, mobile‑first flows that let customers book in minutes and help teams run the floor smoothly.
At Vikalp Development, we set up online bookings with reminders, digital job cards, technician workloads, parts and approvals, and quick billing-connected to your DMS/CRM.
Our Solutions for Dealerships, Workshops & Service Centers
Online Booking & Reminders
Customers pick service type, date/time, pickup/drop or loaner; instant confirmations plus SMS/WhatsApp/email reminders to cut no‑shows.
Service Menus & Estimates
Pre‑priced service menus by model/kilometers, add‑ons, coupons, and instant estimates with taxes/fees shown clearly.
Job Cards, Approvals & Updates
Digital job cards with photos/videos, checklists, technician notes; one‑tap customer approvals for extra work; live status updates.
Parts, Bay & Technician Management
Real‑time bay/tech scheduling, parts reservations and shortages, internal transfers, and ETA alerts to avoid delays.
Pickup/Drop, Warranty & AMC
Home pickup/drop, warranty and AMC/extended warranty tagging, recall flags, and contract entitlements applied automatically.
Billing, Payments & Feedback
Quick invoices, UPI/cards/wallets, partial payments, e‑receipts; post‑service feedback and review requests to improve ratings.
Dealerships, Workshop
Why Partner with Vikalp Development?
Simple booking + clear communication = higher throughput and happier customers. Our workflows reduce idle time, prevent surprises, and keep the day on schedule.
Frequently Asked Questions (FAQs)
Yes. We provide web/app booking with instant confirmations and automated reminders to reduce no‑shows.
Yes. Advisors can add photos/videos, share estimates, and get one‑tap approvals for additional work.
We schedule bays/techs, reserve parts, flag shortages, and balance workloads to avoid bottlenecks.
Yes. Pickup/drop slots, warranty/AMC tagging, and recall flags are supported in the flow.
Yes. We integrate with common DMS/CRM tools and enable UPI/cards/wallets with e‑invoices and receipts.