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Seamless Digital Experiences for Travel and Hospitality

Build booking engines, hotel and tour websites, mobile apps, loyalty, and operations dashboards with secure payments and OTA/GDS integrations.

Industry Overview

Travelers expect smooth search, real‑time availability, transparent pricing, and frictionless checkout across web and mobile, while operators need centralized inventory, rate management, partner distribution, and automated communications. Vikalp Development delivers portals and apps with role‑based access, reliable payments, and integrations to PMS/CRS/Channel Managers/GDS-improving conversion, upsell, and operational efficiency.

Focus areas:

  • Search & availability: rooms, flights, tours, experiences with live rates and inventory
  • Booking flows: clear policies, add‑ons, seat/room selection, and secure checkout
  • Post‑booking: vouchers, itinerary, modifications/cancellations, and support
  • Distribution: OTA/channel manager/GDS connectivity and rate parity
  • Loyalty & marketing: memberships, points, offers, and lifecycle automation

What We Build

Web Applications
  • Hotel/resort websites, tour/activity portals, and DMO sites with booking
  • Partner/agent portals for negotiated rates, allocations, and vouchers
  • Admin consoles for rates, inventory, content, and promotions
Mobile & Apps
  • Native iOS/Android or Flutter/React Native apps for booking and stays
  • Mobile check‑in/keys (where supported), chat/requests, and notifications
  • Offline trip details, maps deep links, and itinerary access
Platforms & Integrations
  • PMS/CRS/Channel Manager/Booking Engine connectivity
  • GDS/OTA APIs (as applicable), payment gateways, and fraud screening
  • Maps, reviews, emails/SMS/WhatsApp, and customer support tools
Data, Analytics & Observability
  • Conversion/revenue dashboards, ADR/RevPAR for lodging, occupancy/loads
  • Funnel diagnostics for search → availability → booking → payment
  • Event logs for bookings, cancellations, amendments, and refunds
Security & Controls
  • Role‑based access, SSO, MFA/OTP, session/device rules
  • Encryption in transit/at rest; tokenized payments and PII handling
  • Audit trails for rate/availability changes and booking actions

Sub‑Services We Offer

Hotel & Resort Website Design

Showcase rooms, rates, offers, galleries, experiences, booking engine integration, upsells, local SEO, and multilingual content.

Travel Agency & Tour Operator Website Design

Itineraries, live rates, quotes, deposits, balances, group tools, B2B portals, destination SEO, and analytics.

Vacation Rental & Homestay Website Development

Property pages, calendars, dynamic pricing, coupons, instant/request booking, payments, messaging, guidebooks, and channel sync.

Restaurant & Cafe Website Design

Menus, photos, reservations, waitlist, ordering, delivery integrations, offers, events, reviews, and location SEO.

Travel Mobile App Development

Search, maps, personalization, multi‑product booking, live pricing, itineraries, vouchers, alerts, loyalty, and analytics.

Hotel Guest App Development

Mobile check‑in/checkout, digital keys, service requests, dining orders, spa/activities, messaging, upsells, and integrations.

Platforms & Tools We Work With

Mobile

iOS/Android, Flutter, React Native

Web

React/Next.js, Angular; Node.js/Java/.NET for services

Hospitality systems

PMS/CRS/Channel Manager/Booking Engine

Distribution

OTA/GDS APIs (as applicable)

Payments

gateways with cards/wallets/UPI/netbanking; fraud tools

Analytics/Observability

GA4 (web), product analytics, logging/monitoring

Frequently Asked Questions (FAQs)

Native iOS/Android or Flutter/React Native for apps; modern web frameworks for portals; integrations with PMS/CRS/Channel Managers and OTA/GDS where applicable.

Yes-booking engines and gateways can be integrated with secure tokenization, refunds, and reconciliation flows.

Where the PMS/lock vendor supports it, we can enable mobile check‑in, key provisioning, and guest requests.

Through channel manager or CRS integrations with rules for promotions, restrictions, and blackout dates.

MVPs often ship in 8–12 weeks; multi‑property or multi‑system programs may span 16–24+ weeks depending on scope.