Deliver instant, intelligent, and engaging customer experiences with custom and third-party chatbot development across web, mobile, and messaging platforms.
Why Choose Vikalp for Your Chatbot Development?
At Vikalp Development, we specialize in building intelligent, AI-powered chatbots and seamlessly integrating third-party platforms to match your unique business needs. Whether it’s for your website, mobile app, or messaging channels like WhatsApp and Facebook Messenger, our chatbot solutions are designed to automate support, enhance engagement, and deliver real-time, scalable communication experiences. From custom virtual assistants to platform-specific bots, we help businesses stay responsive, efficient, and always connected.
Custom Chatbot Development
Fully tailored conversational bots designed for your brand, industry, and workflows.
Third-Party Chatbot Integration
We implement and extend top chatbot platforms like Dialogflow, Microsoft Bot Framework, and ChatGPT API.
NLP & AI Capabilities
Our bots use advanced natural language processing to understand context, intent, and deliver accurate responses.
Omnichannel Compatibility
Launch your bot on websites, mobile apps, WhatsApp, Facebook Messenger, and more.
Workflow Automation
Automate lead capture, FAQs, appointment booking, and customer support to boost efficiency and reduce costs.
Continuous Optimization
We provide analytics, bot training, and maintenance to ensure optimal performance and user satisfaction.
Key Benefits of Our Chatbot Services
24/7 Instant Support
Always-on assistance for your users across digital platforms, improving satisfaction and retention.
Cost Reduction
Reduce dependency on live agents for basic queries and repetitive tasks.
Sales & Marketing Automation
Capture leads, qualify prospects, and guide users through the buyer journey automatically.
Serve customers in their native language with multilingual chatbot capabilities.
Seamlessly connect with your CRM, ERP, or eCommerce system to deliver contextual, data-driven conversations.
Use one bot across multiple platforms with channel-specific customization.
Chatbot Services
Platforms We Work On
AI-Powered Bots Across Popular Platforms
We build chatbots for modern businesses using both custom development and industry-leading platforms
Dialogflow (Google)
Conversational AI development platform by Google used for natural, contextual chatbot experiences with voice or text.
Microsoft Bot Framework
Enterprise-grade bot framework supporting multiple channels and deep integration with Microsoft services.
ChatGPT / OpenAI API
Build bots powered by GPT models for smarter conversations, knowledge support, and contextual assistance.
WhatsApp Business API
Create verified WhatsApp bots for support, order tracking, and customer interaction.
Facebook Messenger
Automate messages, lead generation, and promotions through Messenger bots with Facebook integration.
Website Bots (Custom / Tawk.to / Intercom)
Engage website visitors with live chat or automated bots using tools like Intercom, Tawk.to, or custom solutions.
Mobile App Chatbots
Embed smart chatbots in your iOS and Android apps for seamless, in-app support and engagement.
Industries We Serve
CMS Development
Web Portal Development
Website Maintenance & Support
API Integration & Development
Chatbot Development Services
We offer both-from fully custom bots to implementing and customizing platforms like Dialogflow, Microsoft Bot Framework, and ChatGPT.
Yes. We build chatbots that work across platforms and integrate with CRMs, ERPs, and third-party tools using APIs.
We support websites, mobile apps, WhatsApp, Facebook Messenger, Slack, Microsoft Teams, and more.
Absolutely. Our bots use NLP and AI to converse in multiple languages and understand intent, sentiment, and context.
We provide detailed dashboards and analytics tools to help you monitor interactions, conversions, and improve the bot’s capabilities.