Boost productivity, automate workflows, and drive customer satisfaction with tailored CRM development.
Why Choose Vikalp for Your CRM Development?
At Vikalp Development, we empower businesses with scalable, feature-rich, and user-centric CRM solutions that streamline operations, boost customer satisfaction, and drive growth. Whether you’re a startup, SME, or enterprise-our CRM experts help you build tailored systems that automate workflows, enhance communication, and offer actionable insights.
Custom-Built CRM Solutions
Every business is unique-so is our approach. We deliver CRM systems built to fit your specific business workflows and goals.
Domain Expertise
With 10+ years of experience across 30+ industries, our CRM developers understand what it takes to enhance customer relationships.
End-to-End Services
From consulting and design to development, integration, and support-our team ensures seamless delivery at every stage.
Scalable Architecture
Our CRM platforms are designed to grow with your business, accommodating new users, features, and data without performance drops.
Advanced Tech Stack
We leverage the latest CRM technologies like AI, automation, and cloud integration to build smarter systems.
Dedicated Support
Post-deployment support, training, and regular updates ensure your CRM stays efficient and secure.
Key Benefits of Our CRM Services
Enhanced Collaboration
Empower your sales, marketing, and support teams to collaborate on one unified platform.
360° Customer View
Gain real-time access to customer insights, buying patterns, and feedback for better decision-making.
Data-Driven Decisions
Leverage dashboards, analytics, and reporting tools to make strategic business moves.
Seamlessly connect your CRM with third-party tools like ERP, email, payment gateways, and more.
CRM Services
Platforms We Work On
Flexible CRM Platforms to Suit Every Business Model
We work on industry-leading CRM platforms-both open-source and enterprise-grade-to deliver scalable, secure, and customizable CRM solutions.
Salesforce CRM
Enterprise-grade CRM for sales, marketing, and support with powerful automation, analytics, and AI integration capabilities.
Zoho CRM
Affordable, cloud-based CRM ideal for small to mid-sized businesses with customizable modules and automation features.
HubSpot CRM
Free-to-start CRM with robust marketing, sales, and service tools designed for fast-growing businesses.
Microsoft Dynamics 365
Unified CRM and ERP platform that integrates deeply with Microsoft tools for sales, service, and operations management.
Odoo CRM
Open-source and modular CRM offering seamless integration with Odoo’s full suite of business applications.
SugarCRM
Customizable CRM solution known for flexibility, data privacy features, and strong automation capabilities.
Vtiger CRM
Easy-to-use CRM for small businesses that combines sales, marketing, and support tools into a single platform.
Custom CRM (PHP / Laravel / MERN / MEAN)
Fully tailored CRM built from scratch to match your business processes, tech stack, and integration needs.
Industries We Serve
CMS Development
Web Portal Development
Website Maintenance & Support
API Integration & Development
FAQs – CRM Development Services
CRM (Customer Relationship Management) helps manage customer interactions, automate processes, and improve relationships for better sales and service outcomes.
We offer both-custom CRM development from scratch and customization of platforms like Zoho, Salesforce, Odoo, and more.
Yes, we integrate CRMs with ERP systems, email tools, marketing platforms, payment gateways, and more for seamless operations.
Absolutely. We build responsive CRMs and also offer mobile app development for real-time, on-the-go customer data access.
We offer post-deployment support including training, performance monitoring, bug fixing, feature upgrades, and ongoing maintenance.