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Booking systems

Clinic Booking System

Two doctors, one procedure room, and consultation types that are not the same length.

Overview

A clinic diary is not a salon diary with different words in it. Consultation types are genuinely different lengths, a doctor’s session has a fixed end that patients overrun into, and the procedure room is usually the constraint that decides the whole afternoon.

The day below is a two-doctor practice, drawn to scale from the same engine as the salon demo with a different configuration. That is the point of showing both: the rules are not specific to hairdressing, they are what scheduling people against shared rooms actually requires.

One real day, drawn to scale

Every bar below is a booking, and every colour is a different resource being held. This is the picture ordinary booking software cannot draw, because it models one appointment as one block of one person's time.

A day at the clinic, drawn to scale Dr Hans has minor procedure from 10am to 11:05am. Dr Parakh has new patient consultation from 12:30pm to 1pm. 9am 10am 11am 12pm 1pm 2pm 3pm 4pm 5pm 6pm Dr Hans Minor procedure, holding the consulting room, 10am to 10:15am Minor procedure, holding the procedure room, 10:15am to 10:45am Minor procedure, holding the procedure room, 10:45am to 11:05am Minor procedure, holding the consulting room, 11:05am to 11:10am Dr Parakh New patient consultation, holding the consulting room, 12:30pm to 1pm New patient consultation, holding the consulting room, 1pm to 1:05pm
consulting room ×2 procedure room room held, person free turnaround

What the schedule has to know

  • Appointments are not the same length

    Follow-up review takes 10 minutes and Minor procedure takes 65. A diary built on uniform slots either wastes the short ones or overruns on the long ones.

  • Not everyone can do everything

    Dr Parakh does not do minor procedure. Offering a slot with someone who cannot deliver it does not save a phone call, it adds one.

  • Equipment is shared, and counted

    There is one procedure room. Two people can both be free at three o'clock and still be unable to take two clients, which is the conflict systems that check only staff availability will book straight through.

  • Dead time is not free time

    During minor procedure the room is occupied and the person is not. Booking something into that gap is how the day pays for itself, and a model with one duration per service cannot express it.

Other booking types

  • Salon Booking System

    Three stylists, one colour bar, and a colour service that holds the chair while the stylist is free.

Book a walkthrough

Half an hour, screen shared, with clinic running on your kind of schedule rather than ours. Tell us when suits and we will call to confirm.

Any day from tomorrow, up to two months ahead.

Monday to Friday. We will suggest an alternative if it is taken.

Optional. What your current diary struggles with is the most useful thing to say here.

We call to confirm. Nothing is booked until we have spoken.